Payments, Dispatch & Delivery Times

Payment methods

Credit Card

You can select your payment method at the checkout.

After placing your order you will receive an order confirmation email.

Dispatch & delivery times

All orders will be dispatched via Australia Post within 2-5 business days after purchase.

If you select "Express Post" your order will be dispatched in 1-2 days.

Your order will likely arrive within 3-5 business days* once dispatched (5-6 business days for WA).

An email with your tracking number will be sent as soon as your order has been dispatched.

All orders include tracking.
Customers will be notified of any dispatch delays.

Track your order here.

Local Pick Up

Creative Village Newcastle is an Australian store based in Newcastle, NSW.

Choose the Shipping “Pick Up From Store” if you are planning on collecting your order from the shop.
You can find us:
Charlestown Square
Between Footlocker and QBD Books
Level 1, 30 Pearson Street, Charlestown

What is your exchange policy for online purchases?

We are a collective of Hunter based Artists and Makers, and we really want you to be happy with your purchase, so please choose carefully as we do not offer exchange on giftwares or magazines. We will be super careful packing your purchases and will aim to use up-cycled and recycled fabric and shredded paper as packaging and carbon neutral or compostable mailer bags.
Buyer is responsible for all shipping costs.